Contact us
Contact us about anything related to our company or services.
Let's get tangled up in conversation.
Have a question or something on your mind? Drop us a message. We'd love to chat!
A little help goes a long way.
Got a question? We've gathered a few helpful answers to make your LOOM experience as lovely and easy as possible.
What can I find at LOOM?
A little bit of everything for the creative soul! From beautiful fabrics and sewing essentials to embroidery supplies, creative workshops and thoughtful finds, LOOM is a space to inspire your next project.
Do I need experience to join a workshop?
Not at all! Whether you're picking up a needle for the first time or have been creating for years, there's a place for you at our table. Our workshops are designed to inspire, teach and bring people together.
Can I shop online?
Absolutely! Browse our collection from the comfort of your home and discover all the lovely things LOOM has to offer.
How do I book a workshop?
Simply head over to our Events page, explore our upcoming classes and book your spot online. Spaces may be limited, so we'd recommend booking early!
Does LOOM have a loyalty programme?
We love rewarding our creative community! Our LOOM loyalty programme is designed to make every visit a little more special. Ask our team about joining and enjoying the perks.
What if I need a little extra help?
We're always happy to help! Whether you're looking for the perfect fabric, have a question about an order or need advice on your next creative project, pop us a message or come say hello in-store.
Come Say Hello!
We'd love to see you! Pop into our little corner of creativity in Brackenfell. Here's everything you need to find us.
You'll find us at 14 Paradys Street, Brackenfell, Cape Town. Simply pop our address into Google Maps and follow the directions. We can't wait to welcome you!
Coming by car? No problem! Lots of parking in the parking lot infront of our store.
Looking for something specific or planning to join one of our workshops? Feel free to get in touch before visiting. Our team will be happy to help you make the most of your visit.